Warranty Request Form Second Hand Equipment
**Note New Equipment Warranties need to be lodged directly with our supplier of the New equipment**
THIS FORM MUST BE COMPLETED OR WARRANTY CANNOT BE PROCESSED
PLEASE NOTE: Warranty call outs take place Mondays to Fridays only between the hours of 8.00am and 4.30pm (Except public
holidays). Any calls outside these times will be subject to penalty rates payable by customer. Certain items such as glass components
and light fittings are not covered under warranty. Claims for non-covered parts, no faults found, travel over 50km or other items outside
our standard terms and conditions will be chargeable. Any chargeable items will be COD Terms-Payable onsite.
CREDIT CARD INFORMATION MUST BE PROVIDED AS SECURITY AGAINST FALSE WARRANTY CALL OUTS. FAILURE TO SUPPLY
CARD DETAILS WILL RESULT IN WARRANTY REQUEST BEING DENIED. NORMAL BUSINESS HOURS ARE 8AM – 4.30PM MONDAY TO
FRIDAY.
